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Capital Shopping Centres Group PLC ranks as a leader in the property sector in Corporate Responsibility (CR) management.

Sea Cadets Image in front of Lakeside Shopping Centre

We are committed to working closely with the communities served by our businesses and operating responsibly in terms of care for the environment, reduction in energy consumption and promotion of increased recycling of waste. We continue to be rated as a top 100 company by Business in the Community in their corporate Responsibility Index and remain constituent members of the FTSE4Good, Dow Jones Sustainability Indexes and JSE SRI Index.

The full Corporate Responsibility report is web-based and is structured to meet the needs of interested groups, including shareholders, employees, local authorities, consultants and retailers. The full report contains complete data and key performance indicators of special interest to stakeholders wanting a deeper understanding of our CR credentials. A printed summary is also produced for those wanting an overview of our activities, available as a download or hard copy.

BitC CommunityMark

Capital Shopping Centres Group PLC is proud to have achieved the rare and valuable CommunityMark, developed by Business in the Community. It is just recognition of the dedication and work of staff throughout Capital Shopping Centres’ business and our community partners in dealing with issues that are important to us and, we know, our customers.

Only by a focused approach and working closely together can our key objectives be successfully accomplished. Capital Shopping Centres’ success is based on innovative community programmes tailored to the locations where we operate. We recognise that our centres are part of the hub of the communities in which they are located and the projects developed with our partners reflect local needs.

The CommunityMark assessment was rigorous and wide-ranging. It is valid for three years and is subject to an interim review. This provides us with a sound structure for further development, building on the success we have already achieved.

CR Contact

We would welcome your feedback on our CR initiatives.
Please send your comments to:

Alexander Nicoll
Director of Corporate Responsibility
Capital Shopping Centres Group PLC
40 Broadway
London SW1H 0BT

Business Code of Practice

Download Business Code of Practice PDF

Environmental Policy & Guide

Download Environmental Policy and Guide PDF

2011 Summary Report

Download 2011 CR Summary Report PDF

Bureau Veritas External Verification

The independent external verification of the contents of the 2011 CR Report is contained in the Bureau Veritas External Verification Full Statement.

Download External Verification Full Statement pdf

BitC 2012 Feedback

The Corporate Responsibility Index is the UK’s leading voluntary benchmark of Corporate Responsibility (CR). It’s a public benchmark that compares, celebrates and communicates the social and environmental performance of participating companies.

Download the 2012 CRI Capital Shopping Centres Group PLC Feedback pdf


CSC centres are award winners in their communities!
Judging entries for the CSC Chairman’s 2012 CR Prize has been completed and the winners announced.
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